FAQs
What is your return & shipping policy?
1
Due to the nature of astrology readings:
All sales are final and non-refundable once the service has been delivered
If you need to cancel , you must do so within 24 hours by contacting: gerganacelz@gmail.com
Exceptions may be made at our sole discretion.
Once an order is placed, please allow for 5-10 business days for completion which includes a digital PDF report emailed to the email address provided during time of purchase.
What are your Terms of Service?
2
AsAboveAstro.co is owned by Gergana Celzner.
1. By accessing or using this website and purchasing services from AsAboveAstro.co, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.
2.AsAboveAstro.co provides astrology readings and related services for entertainment and personal insight purposes only.
We reserve the right to modify, update, or discontinue services at any time without notice.
3. You must be at least 18 years old to use this website or purchase services.
By using this site, you confirm that:
You are at least 18 years old
You have the legal capacity to enter into this agreement
4. All payments must be made in full at the time of booking.
We accept payments through:
Credit/debit card processors
PayPal
You agree to provide accurate billing information and authorize us to charge your selected payment method.
5. Due to the nature of astrology readings:
All sales are final and non-refundable once the service has been delivered
If you need to cancel, you must do so within [Insert Timeframe, e.g., 24 hours] by emailing: gerganacelz@gmail.com
Exceptions may be made at our sole discretion.
6.Disclaimer
Services are not a substitute for professional advice.
We do not provide:
Medical advice
Legal advice
Financial advice
Psychological counseling
Always seek a qualified professional for these matters.
Astrological readings do not guarantee:
- specific outcomes
- legal, financial or life advice
You acknowledge that any decisions you make based on a reading are your sole responsibility.
7. Intellectual Property
All content on this website, including text, branding, and materials, is the property ofAsAboveAstro.co and its owner, Gergana Celzner.
You may not:
Copy, reproduce, or distribute content without permission
Use materials for commercial purposes
8. Limitation of Liability
To the fullest extent permitted by law:
AsAboveAstro.co shall not be liable for:
Any indirect, incidental, or consequential damages
Decisions made based on readings
Losses resulting from use of the website or services
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Third-Party Services
We may use third-party services (such as payment processors). We are not responsible for their policies or actions.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Virginia/USA.
12. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
End of Terms and Conditions
What is your Privacy Policy?
3
ANALYTICS
This website collects personal information to power our site analytics, including: Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.
———————
COOKIES
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
——————
VISITOR DATA
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (Birth data for pulling birth charts)
Email address
Name
Phone number
We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. We also provide this information to [our shipping service provider(s)] so we can ship your order to you. You can read their privacy policy(ies) at [shipping service provider privacy policy URL(s)].
Our payment processor(s) like and credit card processor or PayPal will also collect payment information from you.
When you make a purchase from us on this website, we use Squarespace as our commerce platform. Squarespace makes use of Stripe, a third-party service provider, to power automated tax calculations. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, Product Tax Codes for the items purchased)
Name
Stripe may also receive personal information and process it in accordance their privacy policies.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
—————-
WEBSITE VISITS
This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.
—————
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.
Once you make a purchase, an email will be sent out to the provided email address in PDF format with your customized report.
How can I contact you?
4
Please email: gerganacelz@gmail.com with any questions regarding the services provided on AsAboveAstro.co